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Cartastudio
Privacy

Privacy

What we collect when you shop with us, and why.

Last updated 11 November 2026

Who we are

Carta Studio is a trading name of Financiary Limited (company no. 14321221), 5 Westfield Drive, Leatherhead, Surrey, KT23 3NU. Financiary Limited is the data controller for this site.

What we collect

When you order, we collect your name, email address, delivery address and the items you bought. Payment is taken by Stripe; we never see or store your full card details.

If you email us, we keep the email so we can answer it.

Why we use it

We use your details to process and deliver your order, to contact you about it, and to handle returns. Our legal basis is performing our contract with you, and our legal obligation to keep accounting records.

We don't send marketing emails, and we don't sell your data.

Who we share it with

Stripe (payments), our delivery couriers and the suppliers who dispatch your items (name and delivery address only), and our email provider for order emails.

Cookies

This site uses no tracking or advertising cookies. Your basket is kept in your browser's local storage, on your device only. Stripe sets the cookies it needs on its own checkout page.

How long we keep it

Order records are kept for six years, as UK tax law requires. Emails are deleted after two years.

Your rights

You can ask for a copy of your data, or ask us to correct or delete it, by emailing support@financiary.co.uk. If you're unhappy with how we've handled your data, you can complain to the Information Commissioner's Office (ico.org.uk).